Help · Your account

Connect your own domain

Serve your site on your own address with one record.

On this pageSteps
  1. Steps
  2. Good to know
  3. In a sentence

Steps

  1. Sign in at account.amadalis.ai and open "Domains".
  2. Under "Add a domain", type "A domain you own", for example shop.yourbrand.com.
  3. Answer "Is this domain serving a site today?".
    "No, it is new": you add one CNAME, and your site answers on the domain once we see it and its certificate is issued.
    "Yes, it is live": your site keeps serving while TXT records prove the domain and its certificate; then one CNAME switch moves it with no downtime.
  4. Choose "Add domain". The page then shows exactly what to set at your DNS provider and checks it every few minutes, marking each record "Seen" once it arrives.
  5. At your DNS provider, add the record the page shows: a CNAME pointing to app.amadalis.ai.
  6. Watch the domain move through "Pending verification" and "Certificate ready" to "Active". The certificate renews by itself.

Good to know

  • A root domain, such as yourbrand.com without www, needs an ALIAS or ANAME record, or your provider's CNAME flattening. If your provider offers none, write to support@amadalis.ai.
  • We never ask for your DNS password or a DNS token. Your registrar, your DNS and your email stay yours.
  • Only the account owner adds and changes domains.
  • "Check status" re-checks your domains on demand.
  • Your site keeps its sites.amadalis.ai address as well. To choose which address is the original, see "Make a domain primary, or redirect it".

In a sentence

Ask the copilot "Attach shop.yourbrand.com". It shows the change on an approval card before anything happens.

Still stuck?

Email support@amadalis.ai. We aim to reply within one business day; at busy times it can take an extra day. Testers come first: we always give them priority so that they are unblocked.